These terms apply when a property owner, operator, manager or authorised agent submits accommodation information to MarsStay. They explain the review process; they do not create a booking contract or replace professional legal advice.
1. Authority and accurate information
You must be authorised to offer the property and to provide its information and materials. Details about beds, access, parking, facilities, rates, availability, restrictions and compliance must be accurate to the best of your knowledge. Tell MarsStay when important information changes.
2. Review and verification
Every submission is reviewed. MarsStay may ask for measurements, photographs, documents or direct confirmation before relying on a property fact. Submission does not guarantee approval, enquiries, bookings or income. MarsStay may reject, pause, suspend or archive a property where information is unsuitable, incomplete, inaccurate or outdated.
3. Property details and materials
You keep ownership of your photographs, descriptions and documents. You give MarsStay permission to store, review, format and use submitted property information and approved photographs for verification, accommodation matching and presentation to suitable business customers. Non-public pricing and supporting documents will not be advertised publicly.
4. No automatic publication or contract
A submission is not published or approved automatically. Approval does not confirm current availability, create a reservation or oblige either party to accept a future enquiry. Separate commercial, booking, payment, cancellation and service terms may apply to an agreed transaction.
5. Confidentiality and data use
MarsStay will use supplier business contacts, property information, photographs and supporting documents for supplier onboarding, verification, accommodation matching and business administration as described in the privacy notice. Do not upload documents containing unnecessary confidential personal information.
6. Contact
Questions, corrections or requests to pause a submission can be sent to info@marsstay.com. Quote the supplier submission reference where possible.